Alarm Response Service

Boyd & Associates fields a team of radio-dispatched, uniformed alarm response agents throughout Southern California.  Our response vehicles are equipped with GPS tracking, enabling our Central Station dispatchers to pinpoint the exact location and speed of each and every unit at any given moment, and ensuring that the unit closest to your home or facility is dispatched promptly. Our alarm response agents will verify the status of your home or facility when a burglar alarm is activated.  Once a threat has been identified, the response agent will immediately notify Central Station to dispatch law enforcement, and help is on the way!  

Alarm Response Benefits

There are numerous benefits of employing Boyd & Associates' alarm response service and here are just a few: 

     
  • Alarm Verification: When an activation signal is received in our Central Station, an alarm response agent can immediately be dispatched to the premises to verify whether the activation was inadvertent or if an actual event has taken place.  The agent radios that information to our Central Station and, in the event on an actual emergency, law enforcement is immediately dispatched to the premises.   
  • Decreased Response Time: Due to the high number of false alarms, local law enforcement places burglar alarm activation signals at the bottom of their response list, and can take hours to respond. Through Alarm Response Service, our Central Station can verify your alarm activation signal and promptly dispatch local law enforcement in the event of an actual emergency, resulting in decreased response time and ensuring that help is on scene as quickly as possible.  

Eliminates False Alarm Fees

One primary problem facing our industry today is false alarms.  Most burglar alarm activations are verified by calling the premises to speak with the homeowner or person in charge.  If the dispatcher is unable to verify that the alarm is false, they adhere to emergency call-out procedures and dispatch law enforcement.  In 95 percent of the cases, when the police arrive they determine that it is a false alarm, and false alarm fees (typically $85 or more) are imposed.  Utilizing Alarm Verification through Alarm Response Service helps to eliminate false alarm fees.