Boyd & Associates, a 33-year-old, privately owned corporation, now has five offices serving Orange, Ventura, Los Angeles, and San Bernardino counties.

Boyd & Associates has excelled in many areas including, but not limited to: investigations; polygraph; patrol operations; and physical security services to some of Southern California's largest and most prestigious residential, transit, industrial, commercial high-rise, and retail facilities.

With competitive pricing in mind, our approach to providing a premium security service is composed of three parts:

~Management
~Personnel
~Training

Management
Direct contact with our local area manager can be achieved at any time of urgency via our 24-hour Central Station. This assures a timely and decisive response to matters needing immediate attention and merits an edge over larger companies which tend to require layers of management and time-consuming processes before action is taken. If our customers need something accomplished, the decisions and resources come quickly. Additionally, management maintains regular and pro-active contact with our client - assigned liaison. This preventative communication will provide a security program custom-tailored to meet the continually evolving needs of our customers.

Our multiple unit roving field supervision team with armed capability is unchallenged in the industry. This permits a high volume of post inspections per week, builds an overall security presence, and stifles any opportunity for stationary officers to deteriorate in the performance of their duties. Alertness and performance are regularly monitored via these random unannounced checks of our security officers. This supervision insures our customers that they are receiving the "extra measure of service" for which they are paying.

It is through this process of close supervision that we are able to maintain a constant line of communication with our people in the field, site management, and the home office. Each client knows that every person within the organization is personally involved in assuring that the best quality of service is delivered.

Each of our offices maintains a management core with experience in loss prevention, customer satisfaction, public relations, and vulnerability assessment. This experience, coupled with our professionalism and locality, bring clear advantages to our customers.

Personnel
We have in excess of 800 highly-trained and capable employees company wide. This assures our ability to adequately staff your project, including emergency coverage, no matter what situation may occur.

Ultimately, our ability to procure a high-caliber employee has been due to a proven ability to keep turnover at a minimum. This low turnover has allowed Boyd & Associates to remain consistently selective though our screening process. This screening includes: pre-employment polygraph examinations, pencil-and-paper psychological testing, Mach V drug abuse screening, DMV, credit, employment history searches and a thorough on-line computerized criminal history investigation that includes a local six-county check for misdemeanor and/or felony convictions. Roughly one in ten applicants meet our screening criteria. Each applicant's file is reviewed by our Personnel Department to ensure their acceptability prior to the final review by our management personnel.

Our comprehensive health package includes HMO, dental, vision, and life insurance benefits. This coupled with an elevating wage scale, incentive bonuses, vacation, and team staff support has boosted morale and dropped our turnover ratio to nearly 365% below that of the industry standard.

Training
Our training program is tailor-made to suit the needs of our clients. It is a repetitive program which breeds strong comprehension in both site specifics and the modern approach to security.

Our training process, which combines classroom, audio-visual programmed instruction, and on-the-job training, spans the entire scope of knowledge required to effectively and efficiently function as a security officer in any environment.

Basic training begins with classroom instruction on the fundamentals of security such as the powers of arrest, emergency or advanced response, first aid, CPR, interpersonal relationships, report writing and safety. On-site specific or advanced training encompassing our client's critical needs (i.e. site rules, regulations and procedures) is then meticulously covered. A series of scenarios is enacted to better prepare our security personnel. This is helpful in stressing the specificity of a customer's particular security guidelines.

A formal proposal and personal presentation will outline what we believe to be clear-cut and definable reasons for a confident selection of Boyd & Associates. We are hopeful that this closer look into our qualifications will eventually lead you to the same conclusion!