You may be aware that cellular carriers have announced they intend to fully “sunset” 3G technologies by 2022. 3G is short for “third-generation wireless technology,” which carriers are phasing out in favor of faster and more advanced technology like the 4G (LTE) and 5G networks.
Many security systems rely on local cellular carriers to communicate system activity with the monitoring station. It’s possible at the time of your installation, 3G was the optimal technology available in your area and you may need to schedule an onsite panel update.
How Will The 3G Shutdown Affect Your System?
Your home security system includes a cellular transmitter that is necessary to communicate with our central service station in the event of an emergency. If your device is currently reliant on 3G networks, it will no longer function when the 3G sunset takes place.
As a result of the 3G network shutdown, even if your alarm appears to function, it will no longer communicate with our central service station to notify us that emergency services are needed. Any devices that use 3G technology will no longer be supported and affected consumers will need to schedule an onsite panel update to avoid any potential disruptions.
You Already Received a Notice from Us About 3G Shutdown
We are keeping a close watch on all areas and systems that will be affected by 3G sunsetting. If you live in an area that will be affected, you should have already received a notice from us to schedule your update.
If you have already received communication from Boyd & Associates about updating your home security system, it is very important that you get in contact with us as soon as possible to avoid service interruption.
Boyd & Associates is Here to Guide You Through 3G Sunsetting
At Boyd & Associates, the protection and peace of mind of our customers are our top priority. If your security system is currently running on 3G, after 3G sunset, your system may lose its ability to communicate with our central monitoring station in the event of an emergency.
Don’t wait until it’s too late. Even if you’re not sure if your area is affected by 3G sunsetting, contact us today to check. We want to ensure your home and family stay protected.
Although wireless carriers have published specific dates for 3G termination, this does not guarantee 3G services will be fully available until the sunset, meaning your system may be affected before then. It is common practice for carriers to reduce coverage during transition periods.