Home Security System Test: Why it’s Important and How to Test

How realistic would it be to expect a car that sat idle for three years to start up and operate perfectly? Or how about a home that sat vacant for five years? Would you expect the air conditioner to work? And it’s exactly why conducting a home security system test is so important.

Just like with any piece of mechanical equipment, periodic testing of your home security system is essential for optimal performance. In the event of an emergency, there are no second chances. Your security system and home fire alarm system must work flawlessly when needed.

How to Test Your Home Security System

Testing your home security service helps to ensure that your home security system will work properly. It identifies problem areas that may require attention from your home security company. You want to test alarm signals as they appear on your home security alarm system control panel and at the alarm monitoring center to ensure proper communication between both.

Procedures for testing your wireless home security system may vary by manufacturer. Consult your owner’s manual for more details. However, the general steps laid out here should work well for most systems. Be sure to keep your account number and unique personal identification password or code handy when speaking to your home security monitoring service.

You Should Conduct a Home Security System Test Each Month – Here’s How:

Call your home security monitoring service and request to put your system in ‘Test’ mode. This is an important step so when you send in a signal from your security system, they do not contact the emergency services.

Arm your security system. Once the system is fully armed, open a few doors or windows that are connected to the security system. Once the siren has sounded, wait for 45 seconds, then promptly disarm the system.

Call your home security monitoring service back to confirm they received the signal from your security system. Then, confirm you are ready to take your system off ‘Test’ mode.

Test All Sensors and Motion Detectors

Testing the signal between your panel and monitoring station is important, but it’s just one piece of the protection puzzle. Double checking that all of your installed sensors and motion detectors are also properly functioning ensures that your panel has something to communicate if and when the time comes. Here’s what to do:

  • First, verify that your system is in “Ready” mode and not armed. Disarm the system to avoid the deployment of emergency services.
  • Open each door and window where sensors are installed, doing so one at a time.
  • Check your panel. It should display the door or window that you are testing.
  • Close the door or window. Your panel should change back to “Ready” mode.
  • Repeat this process for each of your motion detectors.

Test Carbon Monoxide and Smoke Detectors

Testing your CO and smoke detectors regularly are other important pillars to your home and family’s safety. Test smoke and CO detectors monthly, and as a general rule, swap for fresh batteries annually. You don’t want to be at risk of a house fire or carbon monoxide poisoning. Here’s how to conduct a CO and smoke detector test:

Remember, when testing either detector, it should make a noise after pressing the “test” button.

If no noise occurs when pressing the test button, start by changing the batteries in the device.

If this doesn’t work, make sure to contact your home security system provider.

As an additional in-home test, you may consider canned smoke. Available to order online or from your local hardware store, canned smoke simulates real smoke interacting with your detectors in a safe way. It allows for a more hands-on test than simply pressing the “test” button.

For More Security and Tips and Solutions, Stick with Boyd & Associates

Preventative maintenance is the name of the game for making sure your home or business stays safe. After all, if the security system in place doesn’t function properly, how can you expect it to provide protection? Boyd & Associates recommends testing your system every 30 days.

And if you’re looking for more ways to keep yourself and your family safe, check out our home security and automation services at Boyd & Associates. We offer a wide range of home security options to protect you and your family. If you’re ready to discuss our custom solutions, contact us today to learn more about our services and how we can help you prepare for what’s next.

How to Protect Your Business on Black Friday

With Black Friday fast approaching, businesses and shoppers are looking to score on holiday deals. Since there’s going to be larger foot traffic than usual, you must take the proper precautions to ensure the safety of your customers, employees, and business.

Although online shopping has grown significantly in recent years, there are still tons of people who head out to retail stores in person, especially where there are amazing deals. Along with physical security, business owners also have to keep the health and safety of their employees and customers in mind. Here’s how to ensure a safe Black Friday in 2021.

Establish Health and Safety Protocols

Black Friday is going to be a long and tough day for your employees. There’s going to be a lot of people moving in and out of your store throughout the day. You want your employees to feel safe and supported.

With COVID-19 still circulating, you want to establish a set of health and safety protocols for your store. Although there aren’t currently any mandates in most parts of the country, consider implementing procedures your employees feel comfortable with, such as supply enough hand sanitizer for employees and customers, requiring masks in the store, etc. Here are the CDC recommendations for businesses for further details.

Prepare and Educate Your Employees

In addition to safety tips, you want to prepare your employees on how to handle Black Friday. This is especially important for new hires who haven’t worked one before.

The best way to prepare your team is to hire early. When employees are comfortable with the job, they are better equipped to handle face-paced and high-stress situations. Since Black Friday is only a few weeks away, you want to start the onboarding process now if you haven’t done so already.

Another key tip is to establish clear expectations for the day. If you own or operate a store with multiple departments, then you want to assign team members to their respective departments days in advance. So, when Black Friday finally arrives, they know exactly where they need to be and their respective role for the day.

And lastly, be prepared to step in and help on the floor. It can get chaotic during Black Friday. However, when employees see their managers or even the owner on the floor helping customers, that sets a great example for the entire team.

Have a Security System Covering Your Store

Keeping track of all the people in your store during Black Friday is a near-impossible task. Fortunately, one of the best ways for businesses to deter criminal activity is with a surveillance system. Security cameras not only deter crime but can also help with investigations in the case a burglary occurs. For placement, you want to have security cameras covering your main points of entry, as well as the products you have on the floor.

If you’re not sure the best way to set your security cameras or monitor your system, consider partnering with a security provider. At Boyd & Associates, we service small to medium-sized and even large businesses. We can keep your business protected this Black Friday and the other 364 days in the year. Contact us today to learn more about our commercial security solutions.

Small Business Security Systems – Protection for the Little Guy

Here at Boyd & Associates, we love small businesses. They’re the backbone of our economies, our cities, and our country! For that reason, we wanted to talk about how security systems can help out. Despite what you may think, small business security systems feature the same power and features as their big business counterparts – often they’re just less complex.

Small Business Security Systems

Intrusion Protection for Small Business

Intruders are just as much a problem for small businesses as they are for others. And the solutions are the same as well!  An intrusion alarm allows us to monitor your property when you aren’t there, keeping your property, people, and product safe and secure. Detection devices in our complete commercial business security systems include:

  • Door contacts
  • Motion sensors
  • Photoelectric beams (often used for large spaces like storage yards or warehouses)
  • Glass break detectors
  • Panic buttons

Video Surveillance for Small Business

Video surveillance is a powerful tool for businesses of any size. A well-designed video surveillance system is comprised of HD-quality IP cameras covering every angle of your business. These not only provide higher security over the business but are powerful tools for increasing the productivity and efficiency of employees, processes, and customer service. And it provides business owners with protection in case of insurance claims for injury etc. It’s a boost no matter the size of your business!

Features of our video surveillance security systems for businesses include:

  • Scalable solutions – start while your business is small, it can grow with you!
  • Sophisticated software, but simple to use
  • Long-range video detection
  • Wireless video detection systems options
  • Remote access from anywhere using a smart device
  • Digital Recording

Access Control for Small Businesses

Access control might be the place where businesses can practice a bit more discretion – but there are still benefits! Access control is crucial for the physical security of the building and allows for more fine-tuning of the control to who gets in and when. A simple key and lock don’t provide the fine-tuning that a real access control system does – such as who can access the building, what days and time, and more. Typically, small businesses don’t have as many different roles within the business structure or areas in their business space so they don’t need as robust an access control system – but even a simple one can do wonders.

Video Verification for Small Businesses

Standard, bare minimum small business security systems can have false alarms frequently. Because of this, many jurisdictions require some sort of verification before there’s a response from emergency services. Using monitoring and video verification services for your small business means that any alarm is verified and ensures a priority response from police, so your alarms don’t go unnoticed.

Business Security Systems for California Businesses – Large or Small

When you’re searching for the best in small business security systems in the Southern California area, Boyd & Associates is here to help. These are just four of the big picture services we offer our clients to keep their businesses running smoothly and operating safely. We also provide automation and fire safety services – because running a small business is difficult enough, you should be able to rely on your security team!

Our easy-to-use security systems use advanced tech to deliver a higher level of protection – for your customers, your employees, your property, your business. Give us a call today if you want to take advantage of a fully automated security system you can control with the tap of a finger from an online portal or app on your smartphone.

 

A Security System With Monitoring: Why It Beats DIY Security

These days it seems more common than ever to find everyday do-it-yourself solutions and projects, especially for homeowners. While DIY skills are great for building furniture items or renovating an old room, it’s tough to beat the protection a security system with monitoring brings.

With so many new security companies and advancing technology, it’s tempting to try to tackle home security like you would any DIY project. But you shouldn’t DIY your peace of mind! Learn why a security system with monitoring always beats DIY options.

Professional Installation

DIY options like individual door cameras or home sensors are tempting on the surface. You think you’re only selecting the gadgets and protection that you need, and a single price tag is a lot more appealing than a subscription-based security service.

But we hate to break it to you: you’re not a security professional. Watching a video tutorial will not teach you all of the essential technical skills needed to properly place motion sensors.

With our home security solutions, you’ll receive a professional, onsite installation and walkthrough from a dedicated security technician who knows and understands the neighborhoods we protect.

What You Can Expect from a Professional Home Security Installation:

  • A customized plan that fits your budget and security needs
  • A dedicated, local service representative who will conduct an onsite survey
  • An in-person demonstration of your new system, teaching you all of the ins and outs
  • A support team that’s there to answer your questions and provide solutions

24/7 Protection You Can Rely On

The big difference between most DIY security options and a security system with monitoring is exactly that: the monitoring. Which, in hindsight, seems like a pretty important part! If you’re a tech-savvy consumer, the DIY gadgets and SmartHome integration might be tempting. You set up your sensor and surveillance feeds and get simple notifications when anything is tripped.

Most of the time it’s just a neighbor or a package delivery that you easily confirm. But what happens in the event of a real emergency? What if you’re not home and don’t notice a notification until after your home has been burglarized.

Or worse, what if you’re home and simply unable to contact the proper authorities? With a monitored security system, you get the 24/7 protection from a security team that always has your back.

How It Works:

  • Your alarm triggers
  • Monitoring stations notify you and the authorities
  • First responders are dispatched quickly and efficiently
  • You can rest easy knowing your home is protected around the clock

And, monitored security doesn’t start and end with door sensors and enhanced video monitoring surveillance services. Get complete home protection including flood monitoring and monitored smoke and CO detectors to keep every disaster at arm’s length.

Flexible Plans And Easy Upgrades

Technology changes, and so does the way you interact with it. DIY security solutions aren’t future proof, especially when you consider you’re solely responsible for upgrading or adding to the gadgets and features needed.

With monitored security from a trusted professional, you can be sure that your technology is not only up to date, but in excellent working condition. You can also be sure that as home security and SmartHome technology grows, your plan and protection grows with it.

For More Security Tips And Solutions, Stick With Boyd & Associates.

There’s nothing wrong with being resourceful and knowledgeable, especially when it comes to the safety and security of your home and family. But don’t be stubborn either. Trust the professionals who have the resources to give you the best protection possible.

And if you’re looking for more ways to keep yourself and your family safe, check out our home security and automation services at Boyd & Associates. We offer a wide range of home security options to protect you and your family. If you’re ready to discuss our custom solutions, contact us today to learn more about our services and how we can help you prepare for what’s next.

What Does the End of 3G Mean for Your Security System?

Carriers like AT&T and Verizon have announced their sunsetting 3G wireless networks at the beginning of 2022 and the end of 2022, respectively.

Just like 2G, the 3G network has become outdated as more wireless customers demand greater bandwidth and faster speeds. Shutting down the older network will drastically increase data capacity and speed on 4G, 5G and LTE networks.

If you are like most Americans, your cell phone no longer runs on a 3G network anyway. And many carriers are no longer activating devices on the 3G network.

But what about your security system?

What is 3G and What is the Difference Between 3G, 4G and 5G?

Before we get into how the 3G sunset could affect your security system, here’s a quick rundown of the different networks available.

The “G” stands for generation. The newer the network, the more capacity for more devices to connect to that network. Introduced in 1998, 3G and is now considered a slower network compared to the current standard 4G. As more people get access to mobile devices and the Internet of Things (IoT) expands, as many as 24 billion devices are expected to need cellular network support by 2024. That’s where 5G comes in, offering peak capacity and latency.

Do Security Systems Run on 3G Networks?

Yes, some security systems run on cellular networks. 3G networks were the standard communication technology used in security panels starting in 2016.

When landlines became obsolete, there was a shift to wireless security systems that use cellular technology to relay messages. These systems were more reliable, convenient, and accessible than their landline counterparts.

Cellular security systems also do not have onsite wires, which can be tampered with by a burglar to render your security system useless.

What Does a 3G Sunset Mean for My Home Security System?

If your alarm system was installed with a 3G-compatible communicator, it will no longer work properly once carriers begin to sunset 3G networks—regardless of who your security provider is.

Although wireless carriers have published specific dates for 3G termination, this does not guarantee 3G services will be fully available until the sunset. It is common practice for carriers to reduce coverage during transition periods.

That is why it’s imperative to take action as soon as possible to avoid service disruptions.

What Can I Do to Limit Disruption to My Home Security System?

The cellular communicator on your security system will need to be replaced to operate on the new networks.

Your security provider should proactively reach out to ensure there is no lapse in service for your system. If you do not hear from them or you want to get the ball rolling on updating your system, contact your provider and ask the following questions:

  • Will the 3G sunset impact my security system?
  • When are cellular carrier changes expected to roll out in my area?
  • What is your company’s timeline and plans for customer updates?
  • Can I update my system in advance, or do I need to wait for a tiered rollout?
  • Will I be charged a service fee to upgrade my system? If so, how much?
  • Do I need to purchase new equipment, or will it be provided free of charge?
  • How can I schedule a service call to update my system, if needed?

Your home security provider should be willing and able to answer all of your questions about the impact on your system and should have a plan in place to prevent disruption.

If you want more information about how Boyd & Associates is handling the 3G sunset, just reach out. We are happy to work with you on getting your system updated.

Five Video Surveillance Security Tips For Businesses

Video surveillance is a vital and effective security solution that protects all business types. It acts as a crime deterrent and can help identify suspects in the event of a criminal incident.

To ensure your business video surveillance system is operating at peak performance, we have compiled a list of five fundamental video surveillance tips:

  1. Secure Your Surveillance System From Hackers

Advancements in technology have made it possible for hackers to gain access to security cameras. Today, many businesses utilize Internet Protocol (IP) cameras that require an Internet connection for operation. Consider the following practices when securing your video surveillance system from cyber criminals:

  • Change your surveillance system password every three months and utilize proper password management.
  • Always change default usernames and passwords. These factory-preset logins are often readily available online, making it easier for hackers to access your system.
  • Secure your business network. An unsecure network risks leaving open access points in your system, giving hackers the opportunity to compromise your surveillance cameras.
  • Never connect your cameras to a public network. Hackers can easily access information, like video surveillance credentials, through shared networks.
  • Choose cameras with encrypted signals. Encryption disguises information sent over the Internet, making it challenging for hackers to identify valuable data.
  1. Avoid Video Surveillance Legal Liabilities

Your business’ safety is a top priority, but so is the privacy of your employees and customers. When installing cameras throughout your business, be sure to avoid areas where people have a reasonable expectation of privacy. This includes:

  • Bathrooms
  • Dressing rooms
  • Exam rooms
  • Locker rooms
  • Hotel rooms

Additionally, understand the laws around video and audio recording so you don’t invade anyone’s privacy. Laws vary from state to state, so visit your State Labor Agency website to learn about camera privacy laws in your region.

  1. Strategically Place Cameras

Strategically placed cameras help business owners easily identify and promptly respond to potentially hazardous situations. Video surveillance cameras are most effective when they are:

  • Installed above all entrances and exits, to see who is coming and going.
  • Capable of watching over areas with high-value items, like office technology, stockrooms, and cash registers.
  • Placed under sufficient lighting for higher-quality video footage.
  • Positioned to capture wide angles for fuller surveillance coverage.
  1. Store Video Footage in the Cloud

Cloud solutions can help businesses increase storage capabilities and more easily access surveillance camera footage. Cloud-based systems offer a strong alternative to traditional analog systems. If properly installed, cloud storage can boost your business’ overall security measures because it is:

  • Cost-effective: IP cameras can eliminate the need for an onsite digital video recorder (DVR) or network video recorder (NVR).
  • Accessible: When housed in the cloud, surveillance footage can be viewed via smartphone, tablet, or a desktop web browser at any time.
  • Flexible: New users, locations and cameras can be added to your existing infrastructure without rewiring.
  1. Increase Business Security with Additional Camera Features

You can also improve the effectiveness of your business surveillance system with some additional features, including:

  • Adjustable angles: Cameras that are mobile and can tilt or zoom for multiple views.
  • Artificial intelligence (AI) technology: Cameras hosted on monitoring platforms powered by artificial intelligence can automatically monitor all footage and alert users about unusual events.
  • Day/night capabilities: Cameras with night vision use infrared LEDs to provide clear images in near low-light conditions.
  • High resolution: Higher resolutions give the best quality image.
  • IP-based versus wired: Video cables are not required with IP-based systems.
  • Weatherproof: Cameras that can withstand outdoor conditions.
  • Remote access: Sync your video surveillance system to your mobile security app to control settings and view footage on your mobile device.

Do you have questions about ways to enhance your video surveillance system? Talk to our security experts today.

Is It Time To Manage Your Company Security System With A Mobile App?

Managing your office and employees’ security is good business. 

Your alarm system can do more than just keep your office secure. You can turn your lights on and off, set your thermostat, lock your doors, view cameras, and receive notifications, all from the Virtual Keypad™ app.

Choose your level of protection with options to arm All, Perimeter or Area, you can have the peace of mind that your investments are well protected. Set alerts you want to receive Choose to receive notifications in cases of Alarms, Trouble, and Arms/Disarms. Manage system schedules Schedule Arming/Disarming, your Favorites, Doors, Z-Wave devices, and other outputs. Control multiple devices with one tap With the Favorites settings you can group your most-used devices and turn them on or off with a single tap.

Multiple system control Manage multiple locations seamlessly from the same app.

Give us a call today to learn more.

How to Effectively Place Motion Sensors in Your Home

Outside of the physical structures of your home, motion sensors are often the first line of defense for your security system. But how does a motion sensor work? Basically, motion sensors trigger alarms and direct the home security feed to wherever the alarm was triggered. This is usually based on motion or intrusion (hence the name!)

Taking the time to plan out motion sensor placement for your home is so important. If your motion sensors are not in locations where they work the most effectively, your entire system may be flawed. Check out these helpful tips for motion sensor placements:

The most effective motion sensor placements

Motion sensors work to detect movement in an area where there should not be. When thinking of the best placements for your motion sensors, consider important access points and any potential vulnerabilities in your home or business that an intruder might exploit.

Corner spaces

Put a motion sensor in the corner of each room, aimed toward the doorway. That way, if the door opens or someone passes through, the sensor will detect the motion and set off the alarm.

Near valuables

What exactly are you looking to protect with your motion sensors and security system? Place motion sensors directly at your most valuable items. Or, in the case of a small business, consider where you keep or display any important products or business profits. No one will be able to get close to them without you knowing.

Second floor bedrooms

Even if you feel as though a burglar could not enter the house through the second floor, it is a good idea to keep a motion sensor near the bedrooms in your home. As a rule of thumb, all entry points should be accounted for. This way you will be alerted if anyone approaches while you’re asleep.

Basements

It never hurts to be extra careful. Especially if there are any access points or vulnerabilities from the basement. Having several sensors down in that area is a great idea. If you have lots of clutter, make sure they are placed in an area where they won’t be blocked. Also consider installing one near the staircase leading upstairs to the main levels of your home or business.

Ceilings

When an intruder enters the home, they may already be looking for motion detectors. A great place they would not immediately look is the ceiling. Sensors work on any angle, so this is a great way to keep a thief from easily avoiding detectors. And these days, sensors are made to fit discreetly wherever you place them. So, they won’t be an eyesore in your home either.

Within decorations

A great way to hide motion sensors is by making them part of your household decor. Hide them amongst photos and knickknacks so they are not easily spotted by intruders. Plus, they won’t detract from your home’s look and feel.

The least effective motion sensor placements

Motion sensors are designed to detect motion, that means any kind of motion. Placing your motion sensors in certain areas can not only detract from the functionality of your system, but it can also cause false alarm triggers. Avoid placing motion sensors in the following locations:

Near windows

This is a bad location for a few reasons. The first is that heat activated motion sensors can be confused by direct sunlight, which most windows receive a lot of! The second is that the sensor works best when a burglar walks parallel to them rather than straight ahead. Finally, you would not want a false alarm trigger from every single passerby, or even just an innocent visit from the neighborhood cat.

Near heat sources

A heat source could potentially create a false alarm, so it is a good idea to keep motion sensors away from hot air vents and radiators. Any change in infrared heat could trigger the alarm. Plus, extended exposure to high temperatures could potentially damage your equipment as well.

For more security tips and solutions, stick with Boyd & Associates

Ensure that your security system is working to its full potential by strategically installing the motion sensors that are included with it.

And, if you are looking for more ways to keep yourself and your family safe, check out our home security and automation services at Boyd & Associates. We offer a wide range of home security options to protect you and your family. If you are ready to discuss our custom solutions, contact us today to learn more about our services and how we can help you prepare for what is next.

Small Business Security Tips: Why You Need A Security System

Small business owners might not always think about security on a daily basis. When you’re too busy worried about the day-to-day operations of owning a business – from managing employees, keeping financial records, to the actual customer transactions of providing products or services, it can be easy to forget that entire operations often hinge on proper security. But, maybe now more than ever, small business security is an essential aspect of any entrepreneurial venture.

But it can be overwhelming knowing exactly where to start. Which is why we’ve compiled some quick-hitting tips to small business security. It’s time to start operating your business with complete peace of mind.

BASIC SECURITY TIPS

There are a few basic security measures any business owner should take on their own. Most are probably fairly obvious, but it never hurts to run through the basics!

KNOW YOUR NEIGHBORHOOD

Any business should understand the community they are becoming a part of. And that starts with taking stock of the physical places your business is existing. What are the crime statistics like in the area? Are you located in a region that could be affected by natural disasters? Are there any safety or security concerns with the business structure itself that could pose risks?

Don’t forget – your business space should have a smoke alarm and CO detector in every room!

LOCKS AND LIGHTS

This is another pretty simple, obvious point, but the end of every business day should come with security checks. Is your workspace clean and organized? Are products and any cash from transactions locked away in a safe, secure location?

Always be sure to lock every entry point. Shutting off lights is a great way to let people know your business is closed. But it can also be an indication for burglars, especially if there are dark areas to hide. Keep lighting balanced to save on energy, but also ward off intruders.

HAVE A BASIC CYBERSECURITY PLAN

These days it’s not enough to just have physical security in place. As more and more businesses operate online, the greater the risk for cyberattacks like malware, phishing, hacks and scams. Get ahead with a basic cybersecurity plan to protect your business:

  • Use firewalls and antivirus software
  • Make sure your Wi-Fi network is secure
  • Rotate passwords quarterly
  • Protect payment processors
  • Back up any business data to a secure cloud network

Secondly, remember to educate yourself – every business is going to have unique risks inherent to individual business structure and industry that must be considered.

While these basic measures are a good start, overall they limit security options for small businesses. It is important to understand when it’s the right time to upgrade to a full small business security system.

FEATURES OF A SECURITY SYSTEM

Small business security systems come with many of the same perks and advantages that are present in home security systems. And in most cases, security solutions can be customized to fit the unique needs of any business in any industry.

INTRUSION MONITORING

Just like your home security, you can (and should!) install sensors on all doors and windows. This will allow you to know when people are coming and going on a daily basis during normal operation hours. Additionally, with 24 hour monitoring, you can trust that when you arm your system that first responders will quickly dispatch in the event of an intrusion.

OPEN/CLOSE REPORTING

Business sizes vary, and maybe you can’t always be onsite. With open/close reporting, you can keep an eye on your business operations from afar. Know which employees open and close, track shifts, and keep detailed daily log records.

VIDEO SECURITY

Security cameras are a popular small business security measure. And they can be taken to the next level. While there is certainly a market for business owners to purchase and install video systems themselves, they lack the nuance and technical advancement of a system installed by a professional company.

And with Video Verification, in the event of an alarm, live operators will monitor your surveillance footage and can notify police the moment any suspicious activity is verified, increasing first responder intel, and expediting response times. Plus, real-time analytics help provide advanced metrics, secure video data via Cloud storage, and allow you to view footage with searchable timelines.

SMART BUSINESS AUTOMATION

Just like Smart Home Automation solutions, adding automation to your business can take those basic security measures to new heights. Plus it’ll add major improvements to how an installed system functions.

Smart business automation allows you to access your business security through any computer, smartphone or tablet. That means you can remotely arm your system and monitor those daily security reports from your couch at the end of a long day. Plus you can pull up your surveillance feeds at a moment’s notice to check in.

AUTOMATION SAVES TIME AND MONEY

As a business owner, every penny counts. And smart business automation can help you save more money in the long run on your energy bills. Smart thermostats and lights allow you to set schedules and routines, and change on the fly based on real-time analytics.

And with automated lights and locks, you will never second guess whether you closed up shop or not. Want to make sure the back door is locked? Worried about your front light being left on? Not a problem. You can remotely arm your system, check locks, and even turn lights on and off, long after you have left your business.

 

BOYD & ASSOCIATES UNDERSTANDS YOUR BUSINESS SECURITY NEEDS

 While most fundamental security needs are pretty standard across the board, at the end of the day, every business is unique. The security needs of a small neighborhood coffee shop might vary greatly from that of an auto-body repair business. There are no one-size-fits-all solutions for business security.

At Boyd & Associates, we understand that every business is different. Which is why we offer custom security solutions for your business. That way, you choose the combination of services that best suits the needs of your business.

If you’re looking for more ways to keep yourself and your family safe, check out our home security and automation services at Boyd & Associates. We offer a wide range of home security options to protect you and your family. If you’re ready to discuss our custom solutions, contact us today to learn more about our services and how we can help you prepare for what’s next.

 

 

 

 

How To Efficiently Review Surveillance Footage

Surveillance cameras help you feel secure that your business is always safe and protected. If anything happens on the premises, you can look at the footage and find the problem. But, while having the cameras and footage provides you with security, it can feel tedious to have to sort through hours or even days of footage to find a specific incident.

Fortunately, there is a much easier way. Learn more about how you can better review your surveillance footage and video surveillance to keep your store protected and safe.

Look For The Telltale Signs

You don’t want to miss anything while skimming through your video surveillance footage, so it’s important to know what to look for so you can spot it quickly. Some telltale signs can help you identify potential moments of crime. Remember, these are potential signs, so they do not guarantee that something suspicious or criminal is happening.

  • Loitering– For each business, there is a different amount of time that is reasonable for customers to stay around before it becomes suspicious. Anyone who is hanging in or around your business with no apparent reason should be considered suspicious.
  • Attempts to Conceal Identity– Excessive headwear, sunglasses at night, sticking to shadows, avoiding eye contact with your cameras, and avoiding being seen by any employees can be signs to keep an eye out for when you are reviewing your surveillance footage.
  • Multiple People– Many criminals do not work alone, rather they work as a team. If a group of people comes in together and exhibits some of the other telltale signs, it could be a red flag you will want to keep your eye on.

Time Stamps

Having accurate time stamps on all surveillance footage lets you narrow down your review to a specific date and time.

Not only are time stamps effective tools in reducing the hours you have to spend looking through footage, but if anything does happen, they make the footage admissible in court. Footage without accurate timestamps that include the date and time may become inadmissible in a court of law.

Can Customers Request Surveillance Footage?

You might start to have customers requesting footage. Legally, there is no obligation for a business to provide any security footage to a customer. You can ignore the request as long as it is only a customer requesting the footage. As soon as there is a warrant or subpoena involved issued by the government, you are legally obligated to hand over the surveillance footage.

Some customers might have this law confused with public entities. It is possible to obtain video footage from public entities under the freedom of information act. However, private entities, like small privately-owned businesses, are not subject to that law.

How Long Should I Keep Surveillance Footage?

It is best practice to keep your footage up to 90 days. In some situations where multiple cameras are recording for longer periods and at higher quality levels, you can go down to 30 days. It is recommended to keep footage accessible for a longer amount of time because the legal process might be slower in some locations and not realize there is vital footage or even a crime, until after the first 30 days.

Boyd & Associates Live Video Verification

With Boyd & Associates, we have live operators available at a moment’s notice to review any suspicious activity in the event that an alarm is triggered. Our trained professional can quickly review your live feed and provide important information to first responders so they can prioritize your business security—likely resulting in a higher priority emergency dispatch. This gives you the peace of mind that a helpful eye is always looking out for you, so you can spend your time focusing on growing your business.

Check out Boyd & Associates Security services to help secure your small business today.